Property Repairs, MadeSmarter
Smarter
Smarter
Smarter
SortX streamlines tenant reports, contractor assignments, and job tracking—so you spend less time on paperwork and more on what matters.
Property Repairs, Made
Effortless Repairs From Report to Resolution
Reduce avoidable call-outs, improve first-time fixes, and keep every repair organised — all from one connected platform.
Guided Tenant Reporting
A simple, menu-style journey captures the right details and photos — no more vague requests.
Smart Triage & Self-Fix
Videos and prompts help tenants fix issues themselves, preventing avoidable jobs.
Right Contractor First Time
Every job arrives pre-triaged so you assign correctly — trade, skills, and priority.
Untangle Reactive Repairs
Compare the chaos vs. the order
The Chaos
The old way: scattered and reactive
- • Requests scattered
- • Contractors unclear
- • No visibility
- • Compliance scattered
SortX Order
The new way: organized and proactive
- One central system
- Smart routing
- Full visibility
- Audit trails built-in
Compliance and control, built‑in
SLAs & target times
Set service levels by repair type and monitor progress in real‑time.
Audit trail & evidence
Every action, note, photo, and signature logged automatically.
Performance & insights
Track cost, time‑to‑resolve, first‑time fix, and contractor performance.
Integrates nicely with your current stack
Connect SortX with the tools you already use including CRMs, accounting, messaging, and identity.
Don’t see yours? We’ll integrate.
Book a demo
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Frequently
Asked
Questions
Answers to common questions from UK letting and property teams.
How long does onboarding take?
Most teams launch in 2–4 weeks with guided setup, including SLAs and workflows.
Can you migrate our data?
Yes—contracts, properties, tenants, and active jobs. We’ll help map everything across.
Do contractors need training?
The app is simple—most operatives are productive the same day.
What about out‑of‑hours repairs?
Use rules‑based routing to direct emergencies to out‑of‑hours partners or internal teams.
Do you support SLAs and compliance?
Yes—targets, alerts, audit trails, and evidence capture are built‑in.
What does it integrate with?
CRMs (e.g., Reapit, MRI), accounting (Xero/Sage), and email/SMS/WhatsApp.
See how SortX handles your next 10 repairs
Get a guided demo tailored to your process. No fluff—just how it works for property managers like you."